Head of Operations
Felix Agaliwa is an entrepreneurial General Manager with 18 years in the Hospitality industry managing 3, 4 and 5-star hotels and resorts in Nigeria. Recognized for delivering exceptional guest service and building loyalty through advanced relationship management skills, have been trusted to launch flagship Lifestyle hotels in competitive markets and guide owners to transform performance at more challenging properties.
Have developed and executed business strategies and built leadership teams capable of delivering rapid business growth, strong operational and financial performance, and brand presence in the local community. He has International General Management training from Highly profiled Hospitality Institutions. Has been Part of Pre-opening team for 3-, 4-, and 5-star Hotels including Protea Hotel Obudu, Johnwood Hotel Abuja, Best Western Plus Enugu, Best Western Plus Benue and Waldorf Blu Hotel Awka He is a goal getter with deep all round knowledge in the hospitality industry, Excellent in Financial Management, Human Resource, and has passion for Sales and Promotion.
Works tirelessly for excellent service delivery and minimal cost reduction.
The Experiential Hospitality Group
...Creating Experience Through Standard
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